Encounter problems? Here is the place to get them solved.

Since you come to this page, chances are that you have some questions about Prayaya V3 or encounter some problems using Prayaya V3. There are three ways you can get them solved.

1. Look through FAQs below categorized as license problem, order problem and technical problem.
2. Click here to start a live chat with our customer support experts and get answers instantly. (Note: It is available at 1:00-9:00 (GMT), Mon-Fri, anyway feel free to leave a message and we will reply any message to your email within 18 hours)
3. If you prefer emails, then feel free to drop us an email about anything at Prayaya@godsw.com You will expect an answer within 18 hours (Mon-Fri).

Click here to enter Prayaya V3 video guide.

License Problem

1. What is your license and upgrade policy?
2. What's the difference between trial version and full version?
3. Will my license expire?
4. I forgot my login password, how could I get it back?
5. How to register account and activate Prayaya V3?
6. Activation failure?
7. Why I have to register an account for Prayaya V3?

Order Problem

1. What is “Extended Download Service”?
2. How can I get an invoice?
3. What payment methods do you support?
4. Is it secure to purchase from your website?

Technical Problem

1. How to install Prayaya V3?
2. How to uninstall Prayaya V3?
3. How to upgrade V3 without reinstalling my favorite apps in V3?
4. Can Prayaya V3 run in Windows 7?
5. Does Prayaya V3 support 64-bits Windows System?
6. How long does it take me to install a new Prayaya V3 on my device?
7. How much disk space does V3 take after installed?
8. What kind of portable device does Prayaya V3 support?
9. Can I install Prayaya V3 on a NTFS USB flash drive?
10. How many applications could I install on Prayaya V3 virtual operation system?
11. I downloaded some software installation package. When I double-click to install it, it says “V3Communication.dll could not be found”, why?
12. Error of "components cannot be found----V3 Communication.dll is not found, thus this application program can not be started." when start V3?
13. Why a popup window saying "Prayaya V3.exe—application error" when I start the V3?
14. Why V3 can not run well under the power saving mode on my laptop?
15. Work on Windows XP, but not on Winodows 7?
16. Do you have any video guide?
17. Error: Prayaya V3 failed to create a virtual environment
18. Do not show disk in the install destination list
19. There are some security warnings popping up while running Prayay V3,is Prayaya V3 clean?
20. Do I need to install an anti virus program in Prayaya V3 operating system?
21. How to backup or copy Prayaya V3?
22. Do I have to connect my computer with internet in order to use Prayaya V3?
23. How to install programs in Prayaya V3?
24. What devices can I install and run Prayaya V3 besides my computer local hard disk drive?
25. How to hide the V3 tool bar?
26. How to boot pc from Prayaya V3?
27. Why Prayaya V3 runs slow on my device?